Shipment/Delivery Info for delivery within India :-
Though it is Free shipping to all the direct offices of the Road/Surface cargo companies whom we are working within India but in some areas where there is no direct offices of the cargo extra shipping will be charged. We will let you know the extra shipping cost if any so that you can make your mind for accepting or canceling the order. In RARE cases NO delivery can be done to a NON Cargo branch area if the Road cargo is unable to arrange the delivery further from their nearest city branch office. Hence it is always wise to contact us for confirming the delivery station specifically for small district/towns or extreme areas with weak delivery channel from our city. Even if the buyer do not contact us pre purchase we are always open for immediate refund if the delivery is not possible.
For example:- J&K except Jammu and North-East States of India have weak or no delivery channel by Road cargo from our city so kindly cross check with us about the possibility of delivery before making the purchase to avoid refund process.
State exclusions List for Surface/road shipments only:-
|J&K (except Jammu)|
|Andaman and Nicobar Islands|
For detailed information kindly visit :- Domestic Shipping Returns
Free Assembly shall be provided in selected cities for king/queen size beds, sofa sets and dining sets only.
Remaining products either do not require assembly or, require minimal assembly process.
We are providing Free Assembly for following cities, we shall add more cities in future :-
The grain patterns on wood may vary depending on the species and way in which it is sawn – for example, Sheesham is grown across several regions of India, each with unique mineral soil compositions, resulting in grain pattern structures that are just characteristics of the natural beauty of the wood. Some furniture is deliberately aged to give it a more rustic feel.
The appearance of timber surfaces will soften and mature over time. The gloss levels on new furniture will initially vary from pieces that were previously purchased.
How to care for your wood furniture ?
Daily care and maintenance
Occasional care and maintenance – every 6 months
General care and maintenance
Protect surfaces with coasters or mats from hot dishes. Wipe up spills immediately. Do place a mat or pad under paper if you are writing.
Never drag furniture when moving it; always lift it!
Metal and faux leathers
Protect leather from spillage and heat. Both surfaces may be cleaned using a clean damp cloth.
It is best to avoid keeping garden furniture in wet or excessively dry conditions for extended periods of time. This will deplete the natural oils that are present it the wood.
Remove spills with a damp cloth and wipe dry. Use table mats and coasters on the tables.
Please remove any spillages with a clean damp/dry sponge immediately. Fabric is not scotch guarded.
Mostly goods are "Made To Order" hence production time will be between 8-12 weeks approx. plus transit time for surface cargo 5-14 days depending on the distance within India.
Each product listing has size/wood/color mentioned in the description section.
Yes, you can opt for polish/fabric color form the options available to select within the product listing, if the listing do not have option to select then you can manually inform the polish/fabric color change via email within 3 days of your purchase and once we acknowledge your email the changes are effective. Kindly always mention the order reference no. on email.
We specialize in solid wood furniture only. Though some furniture items will have ply/mdf placed at the area which are not directly visible and because they area best fit to use on those areas.
for example:- under cushions of chairs & sofas, backside of furniture which faces wall and, on beds for placing under the mattress.
Hand painting/Hand carvings/Hardware fittings, may vary slightly from pictures depending on availability/artist but the theme will be the same.
Polish Stain/fabric color may differ slightly from the digital images provided here as digital pictures mostly does not capture exact colors and it vary from camera to camera resolution. Also seeing same digital pictures on different computer/laptop screen varies the polish tones depending on individual screen display settings. The fabric color may vary in tone slightly depending on the availability in the market. The same polish stain will differ in polish tone if applied on different wood depending on the original color of the wood itself. Additionally all polish stains are handmade so some variation may come.
Size variation of 1-2 cms may come and should be acceptable.
Yes, we buy chemically treated for termite and seasoned wood only from timber vendors. We check the moisture level of wood with moisture meter before taking into production of our products.
Yes, you can cancel the unshipped order as per our cancellation policy given on website by emailing us mentioning your order reference number. Once item shipped it cannot be canceled.
shipping is free to most places. For further details kindly check our "Domestic Shipping & returns" section.
No, only defected/damaged items can be returned. For further details kindly check our "Domestic Shipping & returns" section.
Yes, but only till ground floor. For further details kindly check our "Domestic Shipping & returns" section.
Free Assembly shall be provided for beds, sofa sets and dining sets only.Remaining products either do not require assembly or, require minimal easy assembly process with the help of the spanner we send.
We are providing Free Assembly for following cities, we shall add more cities in future :- Bangalore, Delhi, Hyderabad, Kolkata, Mumbai, Chennai, Pune, Gurgaon and Faridabad.
We provide rectification/replacement/refund depending on the extent of damage. For further details kindly check our "Domestic Shipping & returns" section.
We provide 6 months warranty on any termite related issues to the product.